Privacy Policy for Concierge IV Nurses
Effective Date: 8/5/2024
Introduction
Concierge IV Nurses (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://conciergeivnurses.com (“Website”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
Information We Collect
We may collect the following types of information:
- Contact Information: We collect personal information such as your name, email address, and phone number when you sign up for our email list or use our contact form.
- Booking Information: When you book an appointment through our embedded Gloss Genius page, we collect your contact information and payment details through Gloss Genius.
How We Use Your Information
We use the information we collect in the following ways:
- Email Marketing: We use your email address to send promotional emails and updates through Mailerlite. You can opt out of these emails at any time.
- Correspondence: We use your contact information to respond to your inquiries and provide customer support.
- Booking and Payments: We use Gloss Genius to manage appointment bookings and collect payments. Gloss Genius may collect and store additional information as part of this process.
HIPAA Compliance
As a healthcare provider, Dr. Samaroo adheres to the standards set forth by the Health Insurance Portability and Accountability Act (HIPAA). We are committed to maintaining the privacy and security of your health information. Any personal health information (PHI) collected during your interactions with Dr. Samaroo is handled in compliance with HIPAA regulations to ensure its confidentiality and security.
Third-Party Access to Information
We may share your information with the following third parties:
- Mailerlite: We use Mailerlite to manage our email marketing campaigns. Mailerlite has its own privacy and security measures in place.
- Gloss Genius: We use Gloss Genius for booking appointments and processing payments. Gloss Genius has its own privacy and security measures in place.
Data Retention
We retain your email address and contact information indefinitely unless you opt out or request deletion. You can opt out of promotional emails through Mailerlite at any time. Gloss Genius retains booking and payment information as per their policies.
User Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information.
- Restriction: You can request that we restrict the processing of your personal information.
To exercise these rights, please contact us at hello@conciergeivnurses.com.
Security Measures
We take reasonable measures to protect your information. However, the security of your information also depends on the third-party services we use, such as Mailerlite and Gloss Genius, which have their own security protocols.
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly.
International Data Transfers
Our services are intended for clients within our country of operation, and we do not engage in international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@conciergeivnurses.com.